For the safety of all of us, we continue to strictly adhere to the published Covid-19 guidelines for gastronomy and accommodation. We ask for your help and personal responsibility in the future, so that you can enjoy your holiday and are safe. The trip cancellation insurance we offer from Europäische Reiseversicherung now also covers trip interruption or cancellation due to a guest suffering from COVID-19. Please contact us for further information. Please note that a COVID-19 illness of a guest without insurance does not allow free cancellation, as it is now an insurable illness.
Due to the current Covid-19 pandemic, we have adapted our cancellation conditions in favor of our guests as follows:
Cancellation is free of charge up to 14 days before arrival.
13 to 7 days before arrival the cancellation fee is 50% of the booking value for 2 adults
6 to 1 day before arrival the cancellation costs amount to 70% of the booking value for 2 adults
In the event of cancellation on the day of arrival, the full booking value is due.
All other hotelier terms and conditions remain unchanged.
The safety of our guests and our staff is important to us. For the latest information on Covid-19, measures to stop the spread of coronavirus and what you can do protect yourself and others.
Your safe holiday in Carinthia
